Goflexeo

Regulated Investment Firm

‘Goflexeo.com’ is a domain owned and operated by ‘Goflexeo Financial Company (Cyprus) Ltd’, a company registered in Cyprus with company registration number: No. 420562. Our principal place of business at Agias Zonis 50 Arianthi Court Limassol, 3090, Cyprus, office 7034.

The Company is regulated by the Cyprus Securities and Exchange Commission (‘CySEC’) as a Cyprus Investment Firm. Our CIF License number is 4016/23.

Regulatory Framework

Goflexeo.com operates in compliance with the European Union's Markets in Financial Instruments Directive II (MiFID II), as implemented in Cyprus through the 'Investment Services and Activities of Regulated Markets Law of 2017.'

Regulatory Framework
Security of Funds and Dealing

Security of Funds and Dealings

We are known for playing by the rules and famed for never cutting corners no matter what.

As a licensed investment firm it is our top priority to ensure all clients’ funds are protected. We hold your money away from our own funds in segregated bank accounts and take great measures to ensure all deposits are secure.

We are a member of the investor Compensation Fund. The ICF covers compensation to retail clients for claims arising from the company's services up to an amount of €20,000.

Complaints Handling

Any complaint or dispute between us, will be dealt with in line with our “Complaints Handling Policy & Procedures”.

Clients can notify us if they want to raise a complaint by submitting an online ticket via the client portal under the ‘complaints’ category. Or by e-mailing us at [email protected].

Make sure you submit any records that will assist the Company in investigating such complaints. The Company will investigate any complaint or dispute and notify the clients of the results. Our procedures are designed for dealing with complaints fairly and quickly.

If a Client is unhappy with the Company’s handling, he can refer the matter to the Cyprus Financial Ombudsman for further investigation.